Owner guide
You Don’t Need to Diagnose Your Solar System Before Calling Us
“My bill is too high,” “the monitoring stopped,” or “my installer is gone” is enough to begin.
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You do not need to identify every component or diagnose the system before asking for help. Choose the problem closest to yours.
Owner guide
“My bill is too high,” “the monitoring stopped,” or “my installer is gone” is enough to begin.
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Acknowledge the disappointment, then separate everyday solar production from the resilience outcome you expected.
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Normal solar production and safe outage power are different system outcomes.
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Create a usable system record and identify the responsible organizations without becoming your own contractor or investigator.
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Separate production, consumption, utility billing, financing, and the original promise before deciding what needs to change.
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